These comments are from business machine technical and support people who use the EPROM+ system.

Hello, This email is to express my appreciation for the excellent Tech Support offered by Andromeda Research Labs. After experiencing an issue with an EPROM file procedured from a vendor, your tech support person assisted us with a professional and timely resolution, plus offered an educational explaination in regards to the problem with the formatting of the file. This level of Tech Support is all too rare in my experience, and deserves to be recognized.

Andromeda Research Labs, their Tech Support and equipment are highly recommended.

Jim Turner,

Better Quality Business Systems,   Jeffersonville, IN

Hello.  My name is Paul Sanchez.  I work for Toshbia Business Solutions of Colorado, formerly known as Copy Concepts Inc.  We have purchased two Field Kits from you this past year. First off, they are great products. It allows us to update our copiers and keep them to a standard that Toshiba requires. It also eliminates the need to order new roms everytime Toshiba updates their copiers, which saves us money.

Thanks again for a great product.  I recommend you to other Toshiba dealers througout the USA and hopefully they are listening.  Thanks again.

Paul Sanchez /MCP, Toshiba Business Solutions of Colorado

Dear Andromeda Research,

Thank you for having such a versatile product! Not only can we do standard EPROMS with ease, having the SHARP flashrom adapter has made my job even easier. No more yanking the flywheel off and various other components to access the SCSI connector. Now all I have to do is pop in a new set of flashroms (about 5 minutes) and we're off and running again. It's really hard to believe in this day and age that one product can be used in so many different ways. Keep up the good work, you have an outstanding item!!

Thanks Again,

Ron Schemrich, Wooster Office Equipment 

Dear AR Labs

A while back we purchased a 42 pin EPROM adapter (part# A42PE) so that we
could program larger devices such as a M27C800. We use your burner all the time.
It has been a huge asset to our organization.

Sincerely,
Dan Payne
Field Service Manager
Dahill Industries Inc.

Dear Andromeda Research Labs,

Our Northeastern region, based in New Jersey, has previously purchased a ROM burner/eraser from your company.
That is how I became aware of your company.  Since that time, I recommended ARLabs to one of our Toshiba authorized
dealers who called your company, and eventually purchased a ROM Burner/eraser with chip/jigs specifically for Toshiba products.
The kit was approximately $435 and our dealer was very satisfied.

I plan to refer all our dealers to your web site when they require ROM burners.

Thank you very much

Michael Bellamy
Color Network Engineer
Toshiba America Business Solutions
2 Musick
Irvine, California  92618

Hi. I just wanted to drop you an email to tell you how much time and money the EPROM+ system has saved our company. I have been burning eproms for several years now with a different burner and I can't believe how much easier and more effecient your unit is. I burn Sharp copier flash roms and Sharp copier eproms along with Sharp fax eproms. I never use to be able to burn the flash rom unless you had another copier around and a laptop and it was quite the hassle. Now all I do is use your flash rom adapter and away I go. Nothing to it. Also with the Sharp faxes I used to have to convert files from Hex to binary and now with your system I don't have to do that either. I highly recommend to any copier and or fax dealer to purchase this product. It is money well spent. Also the support that you have given us has been great. Keep up the good work.

Sincerely,

Chris Yaney, Service Support Manager, Allen Business Machines Co. Inc.